Frequently asked questions

Get started

Is iterspace free?

Yes, we have a Free plan! Learn more about premium plans

Do I need an account?

No. If you want to give the extension a try you can do it anonymously — while if you want to save your recordings you can sign up in a breeze.

How to create a recording with Chrome

1. Visit the Chrome store and add the iterspace extension.
2. Follow the prompts to enable your microphone and screen access.
3. Click on Start recording 🔴

How to create a mobile recording on iOS and Android

No installation required, just follow 3 easy steps:

1. Create a screen recording with the native
iOS feature or Android feature.
2. Open
app.iterspace.com on your mobile browser (i.e. Safari, Chrome).
3. Open a Project and
upload your video from camera roll.

🎉 That's it! Add comments and share it with your teammates!

Organization

What is a Workspace?

A Workspace is where all your Recordings and Projects live.

The Personal Workspace is restricted to Public/Private recordings.

A Team Workspace has extra features such as:
• Invite teammates and set restrictions (Admin, Members)
• Share Projects and Recordings with specific people.
• Mention teammates in comments.

What is a Project?

Projects allow you to neatly organize and share your Recordings in your Personal or Team Workspace. Recordings will populate in chronological order within their respective Project.

Privacy & Security

Is my screen recorded all the time?

No! Absolutely not. The extension records only when you ask to.

What technical data does iterspace capture?

Only while recording, iterspace collects console logs, warnings, URL changes, network errors, network requests, and system information (browser, OS, time). to help developers debug faster.

Who has access to my recordings?

You are the only person who has access — unless you decide to set public permissions or invite teammates. Recordings are not searchable and can be shared with selected users via email invites.

Where do you store videos and other data?

All confidential and proprietary data is hosted in the European Union through Amazon Web Services (AWS), a SOC 2 and ISO 27017 certified hosting provider.

Contact us

Can't find the answer you're looking for?

Ask us at info@iterspace.com

Request a feature

We'd love to hear more, requests are welcome!